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Terms of Sale
Information Security & Visitor Privacy
TopDidgeridoo implements a variety of security measures to maintain the safety of your personal information.
This Site has been issued a QuickSSL™ certificate to enable server security. You may click this true seal to verify:
This means you can rest assured that communications between your browser and this site's web servers are private and secure. Orders placed on this Site are encrypted and transmitted across the internet via Secure Socket Layer (SSL) technology.
This Site also complies with the Payment Card Industry Data Security Standard (PCI DSS). This assures that the credit information you supply is encrypted and transmitted to your credit card company without being saved on this Site, or on any of its systems.
Other information as contact and shipping details is only accessible to a limited number of permitted persons who handle your order and therefore are obligated to keep the information confidential and have special access permissions to our system.
Payment Terms
| 1. | Direct Credit Card Payment – We accept VISA, MasterCard, American Express, Discover, JCB and Diners. By using this payment method you are committed to be the card owner and beeing at least 18 years old. |
| 2. |
PayPal – This service allows you to pay in any way you prefer, including through credit cards, bank accounts, buyer credit or PayPal account balances, without sharing financial information. |
Limited Quantities
Sometimes we may become out of stock on particular instruments. We will usually mark such items accordingly, however if due to any reason, item you have ordered turns to be out of stock, we will contact you by email to inform you of the estimated availability of the item. We may offer you to place the item on backorder or potentially receive a similar item instead. In case you will want to cancel your order we will immediately refund you completely.
Discounts & Coupons
Discounts and Coupons are limited-time offers and are not valid with other offers. TopDidgeridoo reserves the right to retract the offering at its own discretion without prior notice.
Cancellation
Cancellation can be done within 24 hours from your purchase via mail or via our contact website Page. After this period of time any other cancellations will be count as a return (see Return Policy.). In case your purchase has been done by a credit card, we will charge 5% from the transaction of any cancellation.
Shipping
All the charges for handling and worldwide shipping are included in the item price. No additional payment is required.
| 1. | All our items are shipped worldwide via Registered Airmail with tracking number. |
| 2. | Available countries for our shipping are listed here (please verify yours): |
| 3. | We will ship the item within 1-2 business days of payment acceptance (except Holiday's and weekends). |
| 4. | Buyer assumes all tax and customs. You might be charged an additional duty charge upon receipt of package based on your country's rates, however we mark our items as a Gift of low value. |
| 5. | Delivery time depends on destination and other factors. Items of length above 35" (90 cm) are delivered within 10 days. Smaller items are delivered within 10-20 days. |
| 6. | Possible delays may happen due to holidays. |
| 7. | Shipping insurance included. YOU SHOULD OPEN THE PACKAGE AS YOU RECEIVE IT FROM THE DELIVERY MAN OR IN THE POST OFFICE. If the item is damaged you should immediately file a 'Damaged Mail Report' in the post office, and send us a copy of the Damaged Mail Report, signed by the post office, and some clear photos of the damaged item. Only thus we can send you a replacement. |
| 8. | A combined shipping discount is available. Please contact us for rates. |
For more information on our shipping policies, including rates, delivery times, and delays, please refer to our Online Customer Service page or call us at 646- 741-2147.
Return Policy
We are commited to make sure that your items arrive in excellent condition.
For further information about return procedure please read: TopDidgeridoo Return Policy.
Limited Warranty
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether direct or implied. TopDidgeridoo provides no warranty for any item. TopDidgeridoo expressly disclaims all warranties and conditions regarding any products sold to you, whether express, implied or statutory, and including but not limited to all warranties of merchantability, fitness for a particular purpose, title and non-infringement of third party rights.
Acceptance
By purchasing products and/or services from TopDidgeridoo, you agree to be bound by and accept this Agreement. Orders are not binding upon TopDidgeridoo until accepted by TopDidgeridoo. We reserve the right to refuse service to anyone, and refund the buyer. TopDidgeridoo will indicate its acceptance of an order by acknowledging your order by reply email or by shipping the ordered items to you.
Notice
TopDidgeridoo may deliver notices to you by means of e-mail, a general notices on the site, or by other reliable method to the address you have provided to us.
